AIRPORT MEET & GREET BRIEF

Your mission at Heathrow Airport is to provide a warm and friendly welcome to our new international students as they arrive. As the first representatives of Middlesex University they meet, you will play an important role in making their transition to university life smooth and stress-free.

WHAT YOU NEED TO DO

1- Make your way to Heathrow Airport Terminal 3 arrival hall and meet a staff member and the other students in front of M&S at the given time.

A WhatsApp group will be created with everyone working for the airport meet & greet to make communication easier during the days at the airport.

2- The staff member will share with you the list of arrivals with information on terminal, flight number, arrival time and student number.

3- When students arrive:

  • Greet students at the arrivals area with a friendly smile and welcome sign.
  • Assist them with their luggage as needed.
  • Provide clear instructions and guidance on how to reach their accommodation.
  • Help them navigate the various transport options, whether it's taking the Tube, train, Uber, or taxi.
  • Offer tips on purchasing tickets, understanding travel routes, and ensure they feel comfortable with their journey.
  • Answer any immediate questions they may have and offer reassurance.

4- During downtime you might be asked to create some content, this could be pictures or short videos which we will then use to promote the airport meet & greet to next year's students.

A WORD FROM OUR AMBASSADORS

Welcoming new students at the airport was an incredibly rewarding experience. It felt great to be part of their first steps at university, helping them feel at ease and excited for the journey ahead.

It was an amazing experience that felt like a full-circle moment for me. Just a year ago, I was in their shoes, and now I had the chance to share the advice and guidance I wished I had received. It was incredibly fulfilling to be able to help make their transition smoother.

NABEEHA, UAE

TIPS

Be friendly and helpful with the students you are greeting.

Be proactive and listen carefully to the instructions given by the staff member.

Make sure to check the WhatsApp group and reply to other students and staff members when needed to facilitate communication and organisation during the day.

YOUR PAYMENT

After you complete your assignment, please submit your timesheet on Unitemps. We will verify and accept it within two working days.

You will be paid for the full time spent at the airport as well as the cost of transport to get to the airport using the bus, underground, or the Elizabeth line and for your lunch. These costs will be paid by adding 1h15 to your timesheet on top of your working hours.

We will not reimburse the price of the Heathrow Express or the cost of the airport parking if you were to come by car.